The Funeral Service
Training Trust of New Zealand (FSTT) is the Industry Training Organisation
(ITO) for the funeral industry in New Zealand. FSTT was among the first
to be accredited when ITOs were created in the early 1990’s.
As an ITO, FSTT
is responsible for overseeing the national qualifications in Funeral
Services. It does this by registering unit standards on the national
frame work and by arranging the delivery of the qualifications.
FSTT is also responsible for the ongoing training of funeral directors
and embalmers in New Zealand. This task is mainly carried out though
seminars run on behalf of different groups and the awarding of Training
Hour Credits towards their funeral directing or embalming practicing
The aims of the the Funeral Service Training Trust of New Zealand are:
educate New Zealand funeral directors, embalmers and students in all
matters concerning the funeral industry
Promoting exchange between New Zealand and other countries of educational
material in the field of funeral directing and embalming
Encouraging funeral director company programmes and self-help educational
seminars throughout the South Pacific region
Fostering and encouraging supporting industries to be involved in
the education and training of the funeral industry
To work with other agencies both in New Zealand and overseas in support
of the above aims.
Code of Industry Conduct
Funeral Directors and Embalmers
have an ethical obligation to serve each family in a professional and
caring manner, being respectful of their wishes and confidences and being
honest and fair in all dealings with them; and to willingly provide professional
and quality service to every person within the community and to care for
the deceased person with the highest respect and dignity.
They will at all times and
in all circumstances:
Render service with fidelity
observing the highest standards of truth, competence and dignity within
the laws of our country.
Maintain in all matters
the highest standard, professional and personal conduct, doing everything
in their power to ensure a standard of conduct beyond reproach or
criticism, respecting in all circumstances the confidentially and
trust placed in them by reason for their function and calling.
Fully acknowledge their
obligations to safeguard public health, and their mutual responsilbities
for the proper welfare of the funeral profession.
Co-operate with the customs
of all races, nationalities and creeds, preserving within the bounds
of dignity, good taste and practacality, the right of personal choice
and decision-making for the families they serve.
Always observe the respect
due to the deceased with due regard to their ethnic origin and spiritual
Share their knoweldge
and skills with fellow professionals, support high educational standards,
improve techniques, and maintain favourable personal relationships
with their own and allied professions.
Abstain from any public
announcement that may bring criticism to fellow funeral directors
and/or embalmers, or disrepute to the profession in general.